Returns, Exchanges, & Refunds

Thank you for shopping with us at naturallyyouhairproducts.com. Once an order has shipped, we do not accept returns or exchanges. All sales are final.

Order Cancellations

Although we do not accept any returns or exchanges, you may cancel an order before it ships from our facility if it has not been packed or staged for shipping. Any edits or cancellations must be completed before your order has been processed.

Damaged Products

It is possible for items to shift in transit, as well as for wear and tear to appear on the package due to handling by the carrier. Please inspect your package as soon as it arrives at its destination.  All damaged claims must be submitted to info@naturallyyouhairproducts.com within 7 days of receiving the order, along with photo evidence to ensure proper resolution.